COVID-19 has impacted the world, and the health and safety of our employees, our customers, and our suppliers is our top priority. We are closely monitoring the advice and requirements of local, provincial, state, and federal authorities as well as the WHO. We appreciate your patience, and ask all of our customers for understanding and to respect new procedures that are in place for everyone's safety.

We've assembled some answers to commonly-asked questions below.

1) Is Convoy open for business?

Construction and construction supply have been designated as essential services in most areas we serve, and as a result we are open for business with some adjustments to hours and procedures. Convoy is closely monitoring and obeying all provincial, state, and federal orders and advisories.

2) How is this affecting my orders?

We've changed a number of our branch processes to ensure the safety of our customers and employees. All ordering is now done via phone or email. Job-site deliveries function largely the same, while incorporating physical distancing. Also, many branches are operating on reduced hours. Please contact your branch for details.

3) How is Convoy preventing COVID-19 spread in its branches?

In addition to new procedures, all branch staff are practising physical distancing, as well as rigorous cleaning protocols. No one displaying symptoms is permitted to come to work, and we are monitoring all appropriate local, federal, and international health authorities for new best practices as they become recommended.

4) What if I have other questions?

If you have any questions, please contact your branch or your Account Manager.



Below we have compiled a list of industry websites to help address the unique challenges of keeping your construction business running during COVID-19. We hope you find them helpful.

We have also created a web page entitled "Home Zone" for our employees and customers who find themselves and their families spending more time at home. We’ve included some fun activities for kids and gathered some online resources, from mental and physical health tips to culinary inspiration and family activities. There is a mix of fun and educational resources, and we hope they are useful additions to your tools for weathering the COVID-19 storm!


  • Canadian Roofing Contractors Association (CRCA)  VISIT PAGE
  • Canadian Construction Association  VISIT PAGE
  • Canadian Home Builders Association  VISIT PAGE
  • Canadian Federation of Construction Safety Associations  VISIT PAGE
  • Alberta Construction Association  VISIT PAGE
  • Construction Owners Association of Alberta  VISIT PAGE
  • Edmonton Construction Association  VISIT PAGE
  • Winnipeg Construction Association  VISIT PAGE
  • Ontario General Contractors Association  VISIT PAGE
  • Ontario Home Builders Association  VISIT PAGE
  • Toronto Construction Association  VISIT PAGE
  • Association De La Construction Du Quebec  VISIT PAGE


  • The Maryland Procurement Technical Assistance Center  VISIT PAGE
  • The Associated General Contractors (AGC) of Virginia (AGVCA) VISIT PAGE